Frequently Asked Questions

We have answers to all your questions, however silly it may sound

1. Getting Started

What's special about iLabor ?

More than just another software license! We are committed to serve and determined to solve. You will automatically have unlimited access to the iLabor support team, Comprehensive Trainings, Unlimited Users (internal and vendor). We have extensive experience and best practices to launch and build a successful program. We succeed when you do, a true partnership is our focus.

Can you increase my recruiter bandwidth?

Considering, in roughly 10 years, we could be facing a talent shortage of over four million, saying you need to stretch your bandwidth to its limits is an understatement. To keep clients satisfied, you must find IT professionals with various skills, experiences, and personalities — no matter the shortage. So, yes, this likely means working with third-party vendors to assist in finding that talent. In order to be successful, you simply need a tool that decreases the risk of working with unreliable or dishonest vendors. That’s why iLabor gives you access to a full list of firm-approved vendors. As a result, you increase the number of third-party vendor recruiters. These vendors are part of your team, working to fill your client’s open positions. This gives you the opportunity to focus less on positions available to H-1B visa holders. Instead, you’ll have time to turn your attention to permanent and W2-only positions that can’t be outsourced to vendor

Do you offer support ?

Of course we do! We pride ourselves in our Customer Success Team to help you along the way. Our team has extensive recruiting knowledge and are ready to help you any time you need assistance.

Do you link to my ATS?

iLabor has integrations currently with Bullhorn, Ceipal, Job Diva, Zoho Recruit, Akken Cloud, Mantal, Timerack & OOrwin. We also connect to a few home grown systems. If you have an ATS chances are we can integrate to it.

2. Introduction to iLabor

Can I manage my vendors with iLabor?

IT staffing firms everywhere are battling a fragmented vendor management process. Unfortunately, this creates a lack of communication, visibility, and reporting. Not to mention, you lose time and, ultimately, talent. Centralized vendor management brings all those fragments together, aligning everything like an IT talent puzzle. It’s a single online tool that hosts all vendor-related activities. In one platform, you can distribute multiple requisitions at once, communicate with every vendor, track where your requisitions are in the process, and gather reports to see which vendors are most effective. You’re more empowered than ever when each of these tiny details mesh. You have the power to control costs, reduce risks with unreliable vendors, and improve your opportunity to quickly land top IT talent.

Do you track Vendor Compliance ?

Yes, It's actually one of our Strengths. We track incidents with vendors as well as all of their onboarding documents. Does the COI have the right coverage? Can you tell me all the Diverse spend through the iLabor tool? Yes! We can help you with that!

What does iLabor cost?

Priceless. Yeah you read that right! The most common VMS pricing model is Vendor funded. Why mess with a good thing? Bringing visibility and process to an area in staffing that desperately needs it and doing it at no cost to you! Why would you not do this?

Do we have to log into multiple portals?

Copy, paste, email, and repeat. You know the drill. With each requisition, you open new lines of communication with every vendor. This exhaustive process means ensuring effective communication takes more time than you have.You need one location to share the requisitions that are already living in your ATS. iLabor’s management platform allows you to send requisitions to vendors with the click of a button. The amount of time this saves you on a per-req basis opens the door for more quality interactions with candidates and clients.Additionally, with the Q&A feature, vendors can directly ask you questions. And with our ‘reply all’ function, you save time from answering the same question multiple times.

3. Insight into Vendor Relationships

Do you offer Vendor Reporting?

Spending time and energy on a candidate who can’t legally work for your client is one of the most frustrating third-party vendor pain points. It’s intimidating to send requisitions not knowing if a vendor is trustworthy or even has a positive track record. All IT staffing firms must track their third-party vendors’ metrics, performances, and compliance. Our detailed reports take the guesswork and risk out of working with third-party vendors. You have the opportunity to only send requisitions to vendors who have the highest-quality and compliant candidates to offer.

Do you really increase our margins?

You don’t have time for the vendor price dance, but that’s what happens without a management system. Vendors have the power to send astronomical rates. This leaves you with the undesirable and ineffective options of paying the price, negotiating, or walking away — setting you back to square one. Our management system lets vendors know they have competition by offering a coverage summary. This detailed report shows vendors the rates of all candidates in our system, not just those submitted by their company. They’re then encouraged to submit their own competitive prices. You’ll be facing vendors who are competing for your attention and approval by setting lower prices, rather than fighting with vendors to lower their prices for you.

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